Delivering a better customer travel experience across Ireland
Working in partnership with the National Transport Authority (NTA) of Ireland, Vix has played an instrumental role in the delivery of real time passenger information and the simplification of fare collection.
DELIVERING REAL TIME PASSENGER INFORMATION ACROSS IRELAND
Vix currently provides the central system engine for the RTPI system operating across the public transportation networks of Ireland’s major cities, which takes inputs from Dublin Bus AVL/Bus Eireann AVL and Luas and outputs the data on to more than 700 street displays and the National Journey Planner.
INTRODUCTION OF AN INTEGRATED TICKETING SMARTCARD
Vix helped the NTA take another significant step to integrate transport with the delivery of its Leap ticketing smartcard. With more than 1.5 million cards sold, the card can be used on public transport across Ireland’s cities. The scheme processes nearly 100 million journeys annually and handles more than €10 million in travel credit top ups per month. Cleverly, the Leap card itself contains the record of balance and recent journey history, enabling the system to ensure there is sufficient travel credit or an applicable ticket so the passenger can travel.
Top-ups per month
EVOLVING THE SMARTCARD WITH A MOBILE TOP-UP APP
Building on the success of the smartcard, Vix partnered with Snapper to develop the innovative Leap Card NFC app (Leap top-up app), which allows NTA passengers with NFC-enabled Android phones to check their card balance and instantly top-up with travel credit or collect pre-purchased tickets – all by simply touching their card against their phone. The new app avoids passengers struggling with delays in checking card balances, collecting pre-purchased tickets, and needing to physically visit vending machines or point-of-sale shops to top-up.