VIX WHISPER CONTACTLESS PAYMENTS MADE EASY
Whisper is a cloud-native, end-to-end ticketing service that enables collection of contactless EMV (cEMV) payments for pay-as-you-go fares alongside other types of payments, providing a truly frictionless purchase, payment and boarding experience for passengers.
VIX WHISPER IS:
A FRICTIONLESS TRAVEL EXPERIENCE
Whisper gives passengers access to convenient fare payments by removing the need to purchase a ticket or a travel card – passengers simply tap and ride! It provides passengers with convenient digital media and tokens for use on their personal mobile device. They’re also guaranteed the best value fare for each journey.
INCREASED RIDERSHIP AND LOYALTY
Whisper enables agencies and operators to attract and keep new riders by offering the best, most convenient and most configurable fare products, using just their bank card or mobile wallet to pay. It also provides equitable access across the whole population, including visitors, tourists and other non-frequent travellers.
Vix Whisper removes the complexity of managing a compliant cEMV solution with a cloud native, PCI-DSS, fully managed service proposition for operators, delivering contactless payments simply and securely.
LOWER COSTS, GREATER EFFICIENCY
Whisper dramatically reduces operating costs by removing the need to deploy expensive ticket vending machines, handle cash payments or issue proprietary travel cards, moving the whole process to an automated online service. By providing up to the minute passenger data, it helps agencies and operators gain actionable insights and improve service.
- Front office validation and inspection devices featuring remote configuration, security and operation
- A middle office application for payment processing across card schemes and acquirers
- A back-office platform for fare management and calculation, omni-channel customer service including self-service, settlement and clearing, with full auditability
- Service establishment, including training, configuration planning, configuration and verification, pilot implementation and public launch
- Service management, including 24/7 service governance, validator warranty and maintenance and monitoring of KPIs