Contactless payments allow transit operators to simplify the passenger journey and provide a frictionless ticketing and payment experience. Vix Whisper is a simple, secure route to accepting contactless payments, with minimal infrastructure and maximum utility. Future-proof your fare collection strategy with flexible, robust technology that is easy to deploy.
Vix Whisper is an end-to-end, cloud-based service that manages PCI-DSS compliance while allowing transit operators to maintain fare innovation and payment control. The service is fully optimised for the transit industry and certified for all the major transit scheme rules allowing contactless payments with Visa, Mastercard, Apple Pay, Google Pay and Samsung Pay.
The service's open architecture service model provides integration for certified front office validators, back office AFC platforms and acquirer services.
As contactless payments become the norm, fuelled by the proliferation of contactless bank cards, wearables and mobile wallet payments, many transit providers are looking to benefit from the huge commercial value that a contactless EMV service can provide. In addition to encouraging increased ridership, faster passenger throughput and reduced transport dwell times, increased operational efficiencies coupled with business intelligence gathered from customer and journey data enables a much richer understanding of service usage patterns.
Vix Technology partnered with the city of Cape Town in 2013 to provide the award-winning MyCiTi ticketing solution to replace paper tickets. Vix implemented an Open Payments system that enabled the use of bank-issued contactless credit cards for travel, providing access to people to previously did not have a bank account. The solution also helped alleviate daily travel delays for Cape Town’s commuters and allowed for fares to be paid in ways other than cash.