Vix Pulse is a high-performance, secure, reliable and auditable automated fare collection and transit payments solution that is shaping the future of transit as well the passenger experience.
A number of business and technology trends are impacting public transport and fare collection and are driving change and innovation. Wireless communications such as 4G and WiFi mean data can flow increasingly in real time, while the cloud is making processing and storage capacity increasingly cost-effective and secure. With more than 90 per cent of the population owning a smartphone in many markets, mobile is becoming the core of the transit experience for many users. The transit industry is moving towards account-based systems, opening the market for the penetration of contactless EMV and other open payment options that provide operators the ability to accept more payment types and give passengers more options to pay. Transit operators are also facing challenges from alternative service providers and know they need to focus on a passenger’s transit experience.
Vix Pulse was designed to take advantage of these business and technology changes. The Vix Pulse platform supports account-based ticketing, open payments and closed loop card-based ticketing in a single, highly configurable package. Sophisticated financial management tools, including transit clearing house capabilities, are also a core part of the solution. Vix Pulse is enhanced with a set of application programming interfaces (APIs) simplifying integration with a wide range of devices and business and fare calculation systems. The platform can be deployed within customer data centres or in the cloud, and delivers unrivalled real-time performance and scalability. And, the open architecture ensures Vix Pulse is ready to meet changing demands seamlessly as transit needs continue to evolve.
The benefits for our customers include: unified system management and configuration across multiple fare models and transit modes, market-leading security models, reduced lifetime cost, and simplified API-driven integration with third-party services. In addition, localised compliance for technical and legal requirements is delivered building on our years of successful implementations.
Our commitment to Vix Pulse means our customers can provide the best transit experience today, with a continued future of a better customer journey.
The contactless ORCA card is used by more than 70 per cent of riders and the system processes in excess of 200 million rides annually on 2,250 buses, plus light rail, commuter rail and ferries.