Following a competitive tender process, Vix Technology has been selected by Transport for London (TfL) to deliver the largest real-time passenger information (RTPI) display upgrade in London in over a decade. This initiative aims to modernise the city’s digital display network, improving passenger satisfaction by giving millions of daily bus users even more accurate and timely updates.

A new era for London’s bus network

The project will see Vix upgrade the existing bus display estate, and provide a facility by which TfL could deliver future initiatives. Among the next-generation LED, E-Paper, and TFT displays potentially being rolled out, these long-life, battery-powered models can help to provide sustainable, energy-efficient solutions.

The upgrade includes the use of Vix’s display management back office. The platform supports a variety of display types from different vendors in one place, giving visibility and control over all display and stop information. The new technology allows for legacy hardware to be integrated and provides the option to add new displays to the estate, keeping waste and disruption from new installations to a minimum. This unified system is the largest implementation of the RTIG T047 standard for display management. 

Michael Hart, CRO, Vix Technology said, “We’re excited to work with Transport for London on this major upgrade to real-time passenger information. Many more people across the city will have access to clear, reliable travel updates, making everyday journeys easier. This is about giving Londoners a better experience today while building a greener, smarter, more connected transport network for the future.”

Streamlining display management

Vix Technology is a market leader in real-time passenger information with a track record of delivering solutions at scale. Its flexible approach ensures that existing displays will be upgraded wherever possible, aligning with TfL’s commitment to sustainability and operational efficiency. This upgrade unifies TfL’s display network under a single management tool, eliminating the complexity of monitoring and management, and improving efficiency. Roll-out is scheduled to begin with a pilot in Winter 2025, with the full deployment expected to complete in 2027. 

With over 5 million daily bus passengers, London’s bus network is one of the busiest in the world (TfL, 2023). By embracing the latest innovations in RTPI technology, the UK capital sets a new global benchmark for integrated, smart mobility solutions.

About Vix Technology

Vix Technology is the global leader in intelligent transportation systems, automated fare collection, and transit analytics. With customers in 200 cities around the world, Vix embraces the complexities of modern public transit to create best-in-class solutions for transit agencies and operators. Vix is passionate about connecting people and communities, combining an open, collaborative mindset with cutting-edge technology to make public transport more accessible and more cost effective for all.  

Vix Technology Media Contact: chloe.chan@vixtechnology.com