A Better Customer Journey

Vix Technology is an industry leader in transport ticketing, implementing and managing automated fare collection, payments, access and passenger information systems. Our solutions help transport authorities ease passenger movement and embrace new innovations, to provide the most efficient transit system possible for their passengers.

Ultimately, our shared purpose is a better customer journey.


30 Years of Innovation

For the past 30 years we have focused solely on transport ticketing solutions. From the very beginning, we have been passionate about changing the way passengers commute and have led the evolution of transport ticketing solutions. As the industry moves towards account-based systems, we have continued to innovate and enhance our offering to support these advanced solutions.

Vix was the first to:

  • Develop a smart card system (Darwin, Australia in 1987)
  • Introduce the automated fare collection system (Octopus Card, Hong Kong)
  • Deliver integrated voice and electronic ticket machine for drivers (Oxford, UK)
  • Offer an account-based, open loop payment system that accepts bank-issued credit and debit cards (Salt Lake City, Utah)
  • Provide a large-scale deployment of real-time passenger information (RTPI) relying on mobile broadband and SMS technology (Yorkshire, UK)
  • Launch electronic and interactive transport timetable signs (Cambridgeshire, UK)

Our innovations have led to prestigious international recognition, including MasterCard’s Transport Ticketing Technology of the Year for Salt Lake City’s advanced fare collection system and the Intelligent Transport Society’s UK Forward Thinking Award for the Transport for London Countdown Project. In 2017 we were awarded 'Transport Supplier of the Year' for our work with Stagecoach UK on contactless EMV.

Vix is also the only company to have won the prestigious Sesame Award for Smart Card Technology in the Transport category three times - for Hong Kong, Singapore and Salt Lake City.


A Global Company

At Vix, we don't just work for our customers, we partner with them. We know transit operators are passionate about their city and customers and so are we. We build long-term relationships because we want our customers to succeed in providing a better journey for their passengers. 

Vix has deep, widespread-experience working on projects around the world. We are proud to have partnered with transport authorities in more than 200 cities and regions around the globe and with more than 650 personnel across more than 10 countries, we understand that every customer journey is different.

GLOBAL OFFICES


Our Values

We've captured the spirit of our business in six words: our core values are a statement of intent about the type of business we want to be. They set the tone for the culture we want to create and describe the way we work and how we interact with each other, our customers and our partners.

PASSIONATE

We deliver with passion, because what we do touches millions of people every day.

INNOVATIVE

We strive for continuous growth through innovation and change.

HONEST

We act with honesty, respect and integrity at all times.

BOLD

We aspire to be the best at what we do and dare to be exceptional.

COLLABORATIVE

We are respectful of others and have open and transparent relationships because together we go further, faster and get it right the first time.

COMMITTED

We are individually responsible and will be held accountable for our actions and our performance.


Our Commitment to Excellence

Vix's team is dedicated to ensuring the solutions delivered will constantly evolve with changing industry and passenger needs. Our local product support and service delivery are spearheaded by an experienced, committed and globally supported organisation.

We are proud of our achievements, however we will continuously strive for bigger and better ways to shape the future of transport ticketing’s role in providing a better customer journey for millions of commuters worldwide.

CONTACT US

 


 

Our Timeline