Vix Launches Accessible Audio and Display Solutions for Translink Buses
11 November 2024,
Vix Technology announced today it will deploy Next-Stop Audio Announcements and on-vehicle displays on Translink’s bus fleet. Scheduled to launch in early 2025, this innovative project has the potential to include up to 1,000 buses, both new and used.
With the Public Service Vehicles (Accessible Information) Regulations requiring that buses must have visual information displays that meet a range of criteria, Vix aims to support customers like Translink with updating their vehicles to ensure compliance.
This initiative not only meets regulatory standards, but also enhances the overall customer journey. By improving the user experience, it contributes to the objective of increasing patronage.
The solution Vix is rolling-out for Translink encompasses a range of hardware and software components, including TFT on-vehicle displays, LED displays and hearing loops, which facilitate Next-Stop Announcements for passengers with hearing aids. Our diverse displays and range of sizes and configurations will enable Vix to equip all six different bus types. The installation will be carried out by Vix’s partner network, with ongoing maintenance services provided by the in-house Vix team.
This is a large-scale project for Vix, continuing an ongoing partnership with Translink. With the potential for deployment on its entire bus fleet, this project will significantly enhance the accessibility and convenience of public transport services for the 1.5 million passengers who use Translink’s services every week.
“As part of Translink’s commitment to creating an inclusive and accessible public transport network, our ongoing partnership with Vix has been integral to delivering technology that enhances the customer experience. The expansion of Audio Visual Next Stop Announcements across our bus fleet marks a significant investment in ensuring that customers can travel with ease and confidence. Providing clear, accurate, and timely travel information to every passenger is vital to supporting Translink’s vision of a more connected and customer-focused public transport network.” – Ruth Mulholland, Programme Manager, Translink.
Vix Sales Manager, Matt Wilks, shares, “We are thrilled to extend our longstanding partnership with Translink over the coming years. Together, we are committed to delivering a truly leading on-bus experience for passengers, with innovations that benefit all users by implementing the Accessible Information Regulations. This collaboration will enhance convenience, comfort, and inclusivity across the network, ensuring accessible, real-time information for everyone.”
This deployment is Vix’s largest Next-Stop Audio Announcement project to date, and the first to involve hearing loop installations. With the introduction of these new features, Vix aims to make bus journeys more user-friendly and seamless for all passengers.
About Vix Technology
Vix Technology is the global leader in intelligent transportation systems, automated fare collection, and transit analytics. With customers in 200 cities around the world, Vix embraces the complexities of modern public transit to create best-in-class solutions for transit agencies and operators. Vix is passionate about connecting people and communities, combining an open, collaborative mindset with cutting-edge technology to make public transport more accessible and more cost effective for all.
Vix Technology Media Contact:
chloe.chan@vixtechnology.com