Vix Technology delivers innovative, market-leading transportation technology.
We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.
If you’d like to explore a career at Vix Technology, please see our available positions listed below. If you are interested in working at Vix and there are no suitable current vacancies, please email your CV to email@example.com with more information about your experience and preferences. We will contact you to discuss potential future opportunities.
Are you a recent graduate? We are excited to launch our new Graduate Program starting in Perth, Australia!
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The IT Support Team Lead is responsible for providing technical support to all internal stakeholders in relation to level two and level three incidents, as well as completing maintenance of existing hardware, infrastructure, back-end systems and networks within Vix's offices. The IT Support Team Lead will also coordinate and delegate the responsibilities of the support team, overseeing day-to-day functions of the department.
Key responsibilities for this role include leading the new business strategy in the African region, developing a pipeline of new AFC and RTPI business opportunities in Africa, and managing a small portfolio of mid-tier customers for Vix within the transport operator and local authority verticals.
The Field Engineer's primary function is to provide technical support to Vix's products and ancillary equipment; this may include third-party equipment. The role will consist of corrective and preventative maintenance and the primary objective is to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved.
The Field Engineer's primary function is to provide technical support to Vix's products and ancillary equipment, which may include third-party equipment. The role will consist of corrective and preventative maintenance and the primary objective is to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved.
The Senior Field Engineer's primary function is to provide technical support to Vix's products and ancillary equipment, which may include third-party equipment. The role will consist of corrective and preventative maintenance and the primary objective is to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. This role will be a direct point of contact for customers and aim to support them without escalation.
The Human Resources (HR) Generalist will act as a member of the global HR team and will follow strategic direction for all HR and organizational activities across the region. This role will build and maintain strong collaborative partnerships to assist the business to meet its staffing and HR objectives and will ensure global HR policies and procedures are deployed whilst ensuring they are tailored to US/Canadian employment law and employment markets.
The Senior QA Engineer will join the System Integration Quality Assurance (SI-QA) team that is responsible for and participates in all aspects of quality assurance (QA) and miscellaneous project activities for the assigned customer. Key responsibilities for this role include being accountable for assigned QA and project activities; becoming an SME for the overall integrated system, hardware and software, and customer-specific implementation details; and performing test design and execution for assigned system components and features.
Key responsibilities for the System Integration Developer include owning System Integration (SI) deliverables and participating throughout SDLC for multiple projects; collaborating with Business Analysts and client stakeholders to aggregate, clarify and distill precise and complete requirements; and collaborating with Solution Architects and Product Owners to design solution frameworks consistent with Vix's architectural and product roadmap.
The Service Desk Analyst reports to the Service & Operational Management team and Vix's client base, in compliance with ISO 9001 accreditation and company processes. Key responsibilities include end to end Incident and Service Request management administration, ensuring systems are kept fully up to date and completed accurately.
The Service Assurance Manager is responsible for the governance of Vix's Global Service Delivery activities and is aligned around ITIL functions. This role is part of the global Service Management department within Vix and involves overall responsibility for the following roles: Incident Manager, Problem Manager, Change Manager, and Release and Deployment Manager.
Vix is looking for a number of Field Service Technicians to work at our sites across Melbourne. This role has an electro-mechanical background and is a problem solver, a fixer and someone who can work out what isn't working and make it work.
As a Product Owner at Vix, you will own part of our Pulse platform and the product delivery process from ideation to development, liaising with customers as well as our development teams.
This role will be involved in a cloud transformation project that gets technology from the ground, into the cloud, and will work to transform a product that Vix's customers are already excited about. We want developers who can work with the team to conceptualise and document a design, and the go forward to deliver the solution.
The Business Analyst will work closely with the client and Vix project teams to capture and translate customer requirements into business, technical and system specifications, suitable for implementation by project and operational teams. Key responsibilities include supporting the design and implementation of solutions that are 'fit for purpose', gaining a clear understanding of technical and business solutions within Vix's target market and identifying key stakeholders that will be impacted by a proposed initiative or business need.
The Project Administrator will implement and provide guidance related to Vix PMO processes and policies, and oversee the administration needs of projects and programmes to support overall governance and effective quality management. The Project Administrator's primary role will be to assist with development and implementation of consistent and standardized programme delivery processes and to maintain quality service by establishing and enforcing Vix standards in all deliverables.
The Quality Assurance (QA) Lead will lead all QA testing activities within the project, manage all QA testers assigned to the project, and coordinate with other regional QA Leads across the globe to assist in the definitions of global standardized QA processes, toolset utilization and QA software asset development, utilization and management.
Vix is seeking a Senior Software Engineer that is highly skilled in Angular and Typescript for a 12-month contract. This role will work on our new teams working on one of our cloud transformation projects, specifically developing the REST APIs and enhancing front-end application code.
The Project Manager/Master Scheduler will bring MS Project scheduling expertise to support our teams in successfully delivering customer success. This role will need to ensure Vix's product release plans align with our customer commitments and will focus on establishing common practice and governance frameworks, persuading the different teams around the world to come on board.
The Agile Portfolio Manager will have a lead role in the Vix Portfolio Management Office, responsible for the successful development and implementation of Vix's Strategic Portfolio. This role must have a thorough understanding of Agile project management techniques and methods and will be responsible for embedding Vix's new way of working across the portfolio, transforming how we work and driving collaboration to ensure we deliver on our objectives.
As a Data Engineer at Vix, you will play a key role in our next phases of work, developing visualisations, incorporating data from third-party sources and building out our machine learning and predictive analytics architecture.
The Engineering Manager will support teams of software specialists, providing advice and mentoring, especially to the new graduates who will be joining us this year. This role will also focus on ensuring Vix delivers, ensuring that all the key stakeholders (particularly the customer) understand the technical concepts and the benefits product enhancements will bring them.