Vix Technology delivers innovative, market-leading transportation technology.
We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.
If you’d like to explore a career at Vix Technology, please see our available positions listed below. If you are interested in working at Vix and there are no suitable current vacancies, please email your CV to email@example.com with more information about your experience and preferences. We will contact you to discuss potential future opportunities.
Are you a recent graduate? We are excited to launch our new Graduate Program starting in Perth, Australia!
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The IT Support Team Lead is responsible for providing technical support to all internal stakeholders in relation to level two and level three incidents, as well as completing maintenance of existing hardware, infrastructure, back-end systems and networks within Vix's offices. The IT Support Team Lead will also coordinate and delegate the responsibilities of the support team, overseeing day-to-day functions of the department.
The Integration Development Lead is a strategic leadership role covering all aspects of the development and testing for projects within the Europe & Africa region, and is responsible for all regional integration activities including design, development, testing and support.
The Procurement Manager is a global role that consolidates a range of functions to support and improve the delivery of hardware to our customer. Key functions include actively managing the hardware pipeline to ensure all assemblers and suppliers are engaged and to ensure timely delivery of the components and hardware, and to actively manage our distribution partners to ensure timely delivery to our customers.
Key responsibilities for this role include leading the new business strategy in the African region, developing a pipeline of new AFC and RTPI business opportunities in Africa, and managing a small portfolio of mid-tier customers for Vix within the transport operator and local authority verticals.
The Field Engineer's primary function is to provide technical support to Vix's products and ancillary equipment; this may include third-party equipment. The role will consist of corrective and preventative maintenance and the primary objective is to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved.
The Field Engineer's primary function is to provide technical support to Vix's products and ancillary equipment, which may include third-party equipment. The role will consist of corrective and preventative maintenance and the primary objective is to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved.
The Senior Field Engineer's primary function is to provide technical support to Vix's products and ancillary equipment, which may include third-party equipment. The role will consist of corrective and preventative maintenance and the primary objective is to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. This role will be a direct point of contact for customers and aim to support them without escalation.
The Human Resources (HR) Generalist will act as a member of the global HR team and will follow strategic direction for all HR and organizational activities across the region. This role will build and maintain strong collaborative partnerships to assist the business to meet its staffing and HR objectives and will ensure global HR policies and procedures are deployed whilst ensuring they are tailored to US/Canadian employment law and employment markets.
The Senior QA Engineer will join the System Integration Quality Assurance (SI-QA) team that is responsible for and participates in all aspects of quality assurance (QA) and miscellaneous project activities for the assigned customer. Key responsibilities for this role include being accountable for assigned QA and project activities; becoming an SME for the overall integrated system, hardware and software, and customer-specific implementation details; and performing test design and execution for assigned system components and features.
Key responsibilities for the System Integration Developer include owning System Integration (SI) deliverables and participating throughout SDLC for multiple projects; collaborating with Business Analysts and client stakeholders to aggregate, clarify and distill precise and complete requirements; and collaborating with Solution Architects and Product Owners to design solution frameworks consistent with Vix's architectural and product roadmap.
The Head of Strategic Sales is responsible for developing solid working relationships with the transit industry in the Americas to continue to deliver the value proposition of Vix's products and create new opportunities. This role will build a project pipeline by having knowledge of and influencing upcoming opportunities.
The Service Delivery Manager is a customer-facing role, bridging the gap between Service Operations, Account Management and the Customer. This role is responsible for ensuring the effective delivery of services to a portfolio of Vix's customers, served within a specific region, and will work alongside other Service Delivery Managers within and outside of the region to ensure a consistent global approach.
The Service Desk Analyst reports to the Service & Operational Management team and Vix's client base, in compliance with ISO 9001 accreditation and company processes. Key responsibilities include end to end Incident and Service Request management administration, ensuring systems are kept fully up to date and completed accurately.
The Global Head of Product Management leads a global product management team of Product Managers and Product Owners, and is key in establishing and setting the standards for product management at Vix.
The Service Assurance Manager is responsible for the governance of Vix's Global Service Delivery activities and is aligned around ITIL functions. This role is part of the global Service Management department within Vix and involves overall responsibility for the following roles: Incident Manager, Problem Manager, Change Manager, and Release and Deployment Manager.
As a Data Engineer at Vix, you will play a key role in our next phases of work, developing visualisations, incorporating data from third-party sources and building out our machine learning and predictive analytics architecture to help create a better customer journey.
The Executive Assistant will support three executives in our Perth office, providing confidential C-suite level support to the CEO, CTO and CFO. Responsibilities for this role include organising meetings, processing expenses, developing presentations and coordinating board and committee meetings.
Vix is looking for a number of Field Service Technicians to work at our sites across Melbourne. This role has an electro-mechanical background and is a problem solver, a fixer and someone who can work out what isn't working and make it work.
As a Product Owner at Vix, you will own part of our Pulse platform and the product delivery process from ideation to development, liaising with customers as well as our development teams.
The Senior Project Accountant is a varied role that will support the project planning, monitoring, budgeting and reporting functions for the Vix Technology Group. Responsibilities include management reporting, balance sheet reconciliations, budgeting and forecasting, and this role will be involved with the rollout of a new ERP.
This role will be involved in a cloud transformation project that gets technology from the ground, into the cloud, and will work to transform a product that Vix's customers are already excited about. We want developers who can work with the team to conceptualise and document a design, and the go forward to deliver the solution.
This role is a 14-month parental leave contract working on a cloud transformation project, and requires a background in C++, experience with front end frameworks and work in a Linux environment.
Vix's Test Engineers are part of a team that designs and creates test cases using a variety of testing tools. Responsibilities for this role include scripting automated functional and non-functional tests, and this role will join our Whisper product development team, testing our new contactless EMV solution as well as our other integrated products that are currently being moved to the cloud.