Vix Technology delivers innovative, market-leading transportation technology.
We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.
If you’d like to explore a career at Vix Technology, visit our LinkedIn page, or see our available positions listed below.
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The Senior Technical Trainer will work on our Edmonton Project Team, developing and delivering training content to internal and external partners to drive adoption and usage of delivered services. This role will partner with internal Support Engineers, other project staff and Solutions Architects to communicate customer challenges, identify pain points and deliver impactful training sessions; and will prepare clients and employees to accomplish job results by developing, planning, conducting and evaluating technical project training.
The HR Generalist will act as a member of the global HR team and follow strategic direction for all HR and organizational initiatives across the Americas businesses. This role will be responsible for building and maintaining strong collaborative partnerships, ensuring global HR policies and procedures are deployed and contributing to the global HR strategic initiatives.
The Contract Manager will support the provision by Head of Legal with the commercial and legal advice to stakeholders at all levels of the organization, including Vix Corporate. This role will also be responsible for acting as a key resource during negotiation of contracts with customers and subcontractors; acquiring and maintaining knowledge and understanding of relevant legislation and standards in a dynamic operational environment; and supporting commercial management of business operations, ensuring strategic outcomes and stakeholders expectations are met.
The Global Chief Financial Officer will bring to the team financial and commercial leadership and is a critical support to the CEO, responsible for driving a number of important projects including the implementation of a global ERP.
The Payments Analyst is responsible for working with Local and Remote Development teams, as well as external parties such as banks and payment providers to create technical solutions and specifications in order to deliver our transit payment service. Other key responsibilities include leading the Technical Design and Implementation for the design, development and deployment of end-to-end solutions for customers; leading the development of technical specifications; and coordinating system development tasks including design, integration and formal testing.
Responsibilities for this role include end to end Incident and Service Request management administration, ensuring systems are kept fully up to date and completed accurately; ensuring customer contractual requirements are monitored, audited and maintained in a controlled manner; and 1st line support ensuring customers are kept informed of all stages of an Incident.
This role will work on Vix's System Integration team in collaboration with Product Development, Solution Architects, Business Analysts and multiple third-party integrators to ensure seamless connectivity and integration between all interfacing systems. Responsibilities for this role include collaboration with BAs and client stakeholders to aggregate, clarify and distill precise and complete requirements; design solution frameworks consistent with Vix's architectural and product roadmap; and contribute to planning, implementing and refining use of automated quality assurance test and test verification utilities.
The Business Analyst is a customer-facing role tasked with defining, documenting and managing the scope of a project. This role is responsible for capturing and translating customer requirements into functional and non-functional system specifications suitable for implementation, and managing the requirements through to final acceptance and delivery to the customer.
The Global Head of Product Management leads a global product management team of Product Managers and Product Owners and is key in establishing and setting the standards for product management in Vix. Key responsibilities for this role include defining and implementing product portfolio management processes, driving step change in the performance and return of the current portfolio, and leading the transformation in Vix to an as-a-service business model.
The Solutions Lead Europe has primary responsibility for the management and development of the Solutions Specialists and Architects in the European Solutions Team based on practice development, people development, quality management and sales support. This role is also responsible for the allocation and utilisation of team members, managing team size to meet forecast demand, and is accountable for the quality of output of the team members.
The IT Support Team Lead is responsible for providing technical support to all internal stakeholders in relation to level two and three incidents, as well as completing maintenance of existing hardware, infrastructure, back-end systems and networks within Vix offices. This role will also coordinate and delegate the responsibilities of the support team, overseeing day-to-day functions of the department.
The Integration Development Lead is a strategic leadership role covering all aspects of the development and testing for projects within the EMEA region. This role is responsible for all regional integration activities including design, development, testing and support, and will receive guidance and input from the Program Managers and System Integration Manager.