Vix Technology delivers innovative, market-leading transportation technology.
We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.
If you’d like to explore a career at Vix Technology, visit our LinkedIn page, or see our available positions listed below.
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The HR Generalist will be a member of the global HR team and follow strategic direction for all HR and organizational initiatives across Americas businesses. This role will build and maintain strong collaborative partnerships to assist the business to meet its staffing and HR objectives and will ensure global HR policies and procedures are deployed whilst ensuring they are tailored to US/Canadian employment law and employment markets.
The Regional Service Operations Manager is responsible for delivering follow-the-sun support during core operational hours for Vix's next generation as-a-service solutions for customers. Managing 24x7 availability and local capacity, this role will ensure exceptional SLA and KPI delivery and work cooperatively with Service Delivery Managers to ensure all customers are serviced to the highest standard. This role is an escalation point for all operational issues, and works closely with regional management to ensure end to end account management is culturally adopted.
The System Integration Manager will provide leadership in the System Integration and Engineering activities, specifically leading our local solution developments and deployments including working with the Vix product development organization and third parties to integrate their systems into our deployments, managing local development and customization of our core system and leading all quality assurance activities.
This role will join a team of skilled engineers providing solutions and support to Vix's European customer systems. Responsibilities include set up and maintenance of the operational infrastructure supporting Vix's customer systems and design and implementation of migration projects relating to upgrading to latest OS's.
This role will work within Vix's device software product team, using the Agile methodology, and will focus on the provision of lower-level frameworks and APIs to support business application development by other teams.
This role will lead the Vix Product Unit in France, delivering profit growth and customer satisfaction from an established set of products serving Vix customers in France and South Africa. The scope of this unit is the definition, development, delivery and support of a portfolio of Vix products to leading transit operators.
Application Support is responsible for providing support to the Vix offices for internal applications that Vix uses to support its business. Application Support is responsible for the maintenance of existing systems as well as the development of new systems, and will undertake any additional duty or responsibility of the IT department deemed necessary to complete the day to day functions of the Vix IT department.
The Director, Managed Services role is focused on delivering value to the business through optimizing the overall cost of delivery. This is an executive leadership role delivering Global Services & Operations to customers, and manages the core global service delivery functions of Global Service Delivery, ITIL Service Management and Customer Systems Operations.
The Business Analyst is a customer-facing role tasked with defining, documenting, and managing the scope of a project. This role is responsible for capturing and translating customer requirements into technical software and system specifications suitable for implementation, and managing the requirements through to final acceptance and delivery to the customer.
The Utah Transit Authority (UTA) has always been viewed as an innovation leader in the transit space. In 2008, Vix Technology collaborated with UTA to deliver an account-based fare collection system.