Vix Technology delivers innovative, market-leading transportation technology.
We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.
If you’d like to explore a career at Vix Technology, visit our LinkedIn page, or see our available positions listed below.
Please read the Vix Candidate Privacy Notice.
The Service Desk Analyst has a customer service mindset and delivers a world-class customer experience in all matters of communication, with key tasks including the prioritization, categorization, tracking, reporting, and facilitation of resolutions for all issues. Responsibilities for this role include being responsible for taking ownership of customer-reported issues and following up on the status on behalf of the customer and conducting initial analysis and triage of all issues.
The ITIL (Information Technology Infrastructure Library) Manager is responsible for the governance of Vix's Global Service Delivery activities for the Europe & Africa region and is aligned around ITIL functions. This role assumes responsibility for other roles within Vix's Global Service Delivery department, including Incident Manager, Problem Manager, Change Manager, and Release and Deployment Manager.
This role will assist Vix's Head of Legal with the preparation and filing of legal documents and will enhance the effectiveness of the legal function by ensuring record management, registers, and legal processes are maintained. Key responsibilities include providing high-level administrative support and gathering information from Vix's internal business partners in the preparation of contracts and other legal documents, as well as providing company secretarial assistance.
The Information Security Officer is responsible for ensuring that the Vix technical teams are meeting relevant security standards, passing security audits, and otherwise reasonably protecting company and customer data. Key responsibilities include developing, maintaining and delivering periodic security audits and reports to clients, and overseeing managed-services operation of security-specific devices and software (e.g. firewalls, anti-virus, etc).
Working on the Product Management team, the Product Manager is responsible for ensuring that Vix's product is profitable and represents the needs and desires of the market and stakeholder to the product development team. Key responsibilities include a clear focus on the market and Vix's business strategy in defining product plans, and to drive the overall end to end process of defining and delivering products working closely with peers across the business.
The Senior Software Developer will be part of the Product Development team and will be developing back office components of Vix's core product using Agile methodologies.
This role will be part of the software delivery team supporting Vix's customers with our distributed, follow-the-sun operations team. Key responsibilities include defining, decomposing and analysing requirements as part of the agile planning process, and designing and implementing peer-reviewed software focusing on re-use, object-oriented design, maintainability and unit testing.
The Security Analyst will be responsible for ensuring Vix's technical teams are meeting relevant security standards, passing security audits, and protecting company and customer data. This role includes implementation and operation of best practice and framework-required security controls, identification of potential security risks affecting systems in scope, and proposal of adequate treatment plans.
The Business Analyst is expected to support Vix in achieving business objectives by working closely with the client and project teams to capture and translate customer requirements into business, technical and system specifications, suitable for implementation by project and operational teams. Key responsibilities for this role include acquiring and maintaining an understanding of Vix's business, projects and associated performance drivers, and becoming an expert in the products, services and solutions offered by Vix to allow translation of client requirements into clearly defined deliverables.
The Devices Product Owner will operate the in-life product lifecycle for Vix's global devices portfolio. Key responsibilities include acting as the primary point of contact for Vix's in-life devices, creation and maintenance of communications tools for Vix's devices, managing in-life product initiatives, and ensuring Vix lifecycle management processes are operated correctly.
The Utah Transit Authority (UTA) has always been viewed as an innovation leader in the transit space. In 2008, Vix Technology collaborated with UTA to deliver an account-based fare collection system.