Vix Technology delivers innovative, market-leading transportation technology.
We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. We are a diverse and global team, and are excited to talk to you about our commitment to improve the customer journey.
If you’d like to explore a career at Vix Technology, visit our LinkedIn page, or see our available positions listed below.
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The Senior Technical Trainer will work on our Edmonton Project Team, developing and delivering training content to internal and external partners to drive adoption and usage of delivered services. This role will partner with internal Support Engineers, other project staff and Solutions Architects to communicate customer challenges, identify pain points and deliver impactful training sessions; and will prepare clients and employees to accomplish job results by developing, planning, conducting and evaluating technical project training.
Bridging the gap between Service Operations, Account Management and the Customer, the Service Delivery Manager ensures that we are always improving on how to work to deliver value to our clients. This role is responsible for ensuring the effective delivery of services to a portfolio of Vix's customers and is accountable for meeting all customer Service Level Agreements and Key Performance Indicators.
The Application Operations (App Opps) Senior Analyst will provide support for all internal and external customers in relation to level two and three support incidents. This role will provide technical assistance, incident resolution and, where required, will be the conduit for escalation to engineering and/or other parts of the business.
The Applications Operations (App Opps) Team Leader is responsible for providing technical support for all internal and external customers in relation to level two and level three support incidents. Key responsibilities for this role include undertaking responsibility for a team of application support engineers, undertaking line management responsibilities and ownership of incidents with adherence to ITIL processes in relation to level two-based incidents through to satisfactory resolution.
The Payments Analyst is responsible for working with Local and Remote Development teams, as well as external parties such as banks and payment providers to create technical solutions and specifications in order to deliver our transit payment service. Other key responsibilities include leading the Technical Design and Implementation for the design, development and deployment of end-to-end solutions for customers; leading the development of technical specifications; and coordinating system development tasks including design, integration and formal testing.
The HR Generalist will act as a member of the global HR team and follow strategic direction for all HR and organizational initiatives across the Americas businesses; will build and maintain strong collaborative partnerships to assist the business to meet its staffing and HR objectives; will ensure global HR policies and procedures are deployed; and will contribute to the global HR strategic initiatives and be an active member of the wider global team.
The Regional Service Operations Manager is responsible for ensuring the cost-effective operation of services within the region, ensuring all Service Level Agreements are met whilst driving the orchestration of activities and removing single points of failure. Other key responsibilities include managing all Service Operations functions within the region.
The Senior Project Manager will manage the delivery of multiple projects including involvement in the tendering process, assessment and scoping, implementation, transition and handover. Key responsibilities for this role include managing project execution to ensure adherence to budget, schedule and scope; monitoring or tracking project milestones and deliverables; and guiding and performing strategic analysis for the project.
The Group Financial Accountant will work as part of the Group Finance team to assist with all statutory and internal reporting requirements and will carry out day to day finance tasks such as treasury management and contributions to the month end close. Other key responsibilities include weekly consolidated cashflow forecasting, overseeing monthly reconciliation of intercompany balances and contribution to preparation of quarterly and year end statutory group accounts.