17 May 2016, Brussels - Vix Technology, a global leader in smart ticketing and
payment technology solutions, has been selected by Brussels transport authority STIB
(Société des Transports Intercommunaux de Bruxelles) to implement a new transit
ticketing back office system, integrating multiple bus, tram and rail operators and
operating systems into a single core platform.
Underpinning transport networks across the city which serve more than 1 million
passengers a day, the platform’s open architecture will enable the city to retain its
existing investments such as fare collection equipment. Also, utilising the existing Mobib
smartcard network already in place, travellers will benefit from significantly improved
ticket validation and purchasing speeds.
Following a successful proof of concept trial delivered in Besancon, France, Vix
Technology was selected to build and deliver a new back-office system (due for
deployment in summer 2018) as part of a 10-year contract. Migrating from multiple
systems into a single, connected solution, the delivery will be supported by specialist
software teams across EMEA, with continued development and maintenance thereafter
based in Besancon and Brussels respectively.
Accompanying the back office system, further development will see a new data
warehouse deployed to provide a much greater level of transparency across the
network. This will enable operational teams at STIB to monitor and analyse real-time
network information, utilising data mining techniques to improve decision making and
improve services across the city.
“This project is the cornerstone for the wider modernisation plans for STIB”, said PierreAndré
Rulmont, VP Information Systems, STIB. “Vix’s detailed migration and future
development plans were key to their selection. The scalability of the platform has the
potential to easily integrate next-generation technologies to better benefit our
customers, such as supporting account-based payments. This implementation will
ensure we have a secure, reliable validation and payments management system to
serve the city for years to come.”
Aaron Ross, Managing Director of Vix Technology, highlighted the success of the
project so far has been largely due to the close operating partnership between Vix
Technology and STIB.
“Throughout the concept phase and the development to date, our teams have been
building the new system in partnership, ensuring existing infrastructure investment is
optimised, whilst providing a seamless transition between the old and new system.
“The open and modular nature of the Vix back office will enable STIB to deploy new transit
ticketing technologies as required. This includes mobile ticketing, contactless EMV
payments and account based ticketing.”
About Vix Technology
Vix Technology has been designing, delivering, operating and maintaining some of the
world's leading transit ticketing systems for the past 30 years. With innovative smart
booking, ticketing and secure payment systems, Vix has helped make public transport
more accessible and more cost effective to operate. Vix has customers in 200 cities across
the globe and is passionate about providing a better customer journey for passengers.
Vix Technology Media Contact:
Kelly Stein, firstname.lastname@example.org
In 2011, Vix Technology delivered the Integrated Ticketing Smart Card (“Leap Card”) for the National Transport Authority (NTA) in Dublin. In 2016, Vix partnered with Snapper to develop the innovative Leap Card NFC app, which allows NTA passengers with NFC-enabled Android phones to check card balance and instantly top up – all by simply touching their card against their phone.