Oslo, Norway

Vix Solution Eases Passenger Movement for Oslo and Surrounding Area

The public transport authorities of Oslo and the surrounding area have been customers of Vix Technology for 15 years.

From 2002 to 2010 Vix supported the region as suppliers of the fare collection system for the county of Akershus, delivering 770 TP5000s (Vix fare devices) and a back office system, and have continued to upgrade the system as it has transitioned and advanced.

Ruter AS, Norway’s biggest public transport authority, covers the counties of Oslo and Akershus, which account for 20 per cent (5.2 million) of the population of Norway. Ruter was born following a 2007 merger of two operators handling passengers from Oslo and the surrounding area, including the county of Akershus. Ruter’s operation is to administer and make plans for nearly all public transport in the region.

Because of the merge, Oslo ended up with too many zones (77 total), resulting in a transit system that was confusing for passengers and bus drivers. For many years, Ruter worked on a solution to reduce the number of zones and a total new fare structure, eventually reducing the total number of zones to just eight to make it easier for passengers to understand what fares to pay. As part of the solution, Ruter began a new fare and zone structure project called NFZS, which included signing a contract with Vix in December 2010.

From 2011-2012, Vix delivered the TP5800 devices and back office system to the county of Akershus. Since 2011, Vix has continued to upgrade the overall Ruter system for more than 1,200 buses, trams and ferries to meet future needs around payment and validation, making Vix one of Ruter’s biggest suppliers.

In 2013, Vix signed a frame agreement with Ruter covering delivery of fare collection devices that are EMV and NFC-compatible. As of 2016, all buses have been equipped with Vix components and several software upgrades have been deployed, including a new remote administration tool, credit card solution and a CP65 working as a standalone device. And in 2017, Vix device installation will be complete for all trams and boats in Oslo.

Ruter continues to look ahead to the next steps in advancing its transit fare collection: in 2016, Ruter launched a project that evaluates alternatives for the next generation IT systems, including fare collection and passenger information systems. Ruter also developed and launched a mobile app that has been successfully deployed, with more than 50 per cent of all travels paid via the app, and it is expected that mobile will be an aspect of the next generation future system.

In 2016, Ruter supported 350 million single travels and currently serves 55 per cent of the total market in Norway.

  • More than 5,500 ticketing and validation devices in service
  • System supports 350 million journeys per year
  • NFZS project reduced zones in region from 77 to 8