Prior to the introduction of the program Cape Town’s commuters experienced travel delays, such as needing to stop at a kiosk every day to purchase a ticket and waiting for conductors to inspect tickets at checkpoints. Many riders could also only pay for their fares using cash, which was not only inconvenient but also posed a security risk.
Vix implemented an open payments system that enabled the use of bank-issued contactless credit cards for travel. Issued by Absa Bank, these cards also provided people who previously didn’t have a bank account access to a contactless payment method that could be used for paying fares, as well as being used as a debit card to purchase low-value items (to a maximum limit) from participating retailers.
Over 750,000 cards have been issued since the MyCiTi Integrated Rapid Transit (IRT) System launched, providing a valuable social benefit to the community, while the tap in and tap out system means fares are calculated and deducted accurately. Riders also benefit with faster boarding and payment and easier management of their account - cards can be pre-loaded at the beginning of the month so daily commutes are always paid for automatically.
With the help of Vix, the system currently operates across 210 buses and 35 bus rapid transit (BRT) stations supporting more than 35,000 daily passenger trips. Vix is now working on further system enhancements including expanding the system to suit the city’s growth plans through the introduction of Card Vending Machines, Park and Ride Integration, New Bus Routes and Card Balance Readers.
The city lays claim to having had the world's first purpose-built passenger and goods railway station and is at the heart of the Northern Powerhouse.
These days, Manchester’s transport network is modern and integral to the lives of the 2.5 million people in the wider region. Residents are able to easily navigate this busy, densely-populated urban area, thanks to an integrated network of bus, tram and train services, which also help them access the city’s international airport, and other major cities such as Leeds, Liverpool and London.
A core component of this network is Metrolink, the city’s tram service. Since 2013, Vix Technology has provided an automatic fare collection solution across Metrolink, supporting 34 million journeys a year, over 57 miles of track.
Bus and tram users benefit from an integrated experience, thanks to Manchester’s Get Me There card. Vix manages this seamlessly alongside Metrolink’s 750 platform validators and back office systems to ensure that residents get great value, as well as easy-to-access transport.